F.A.Q.

FAQ


Here you will find some of our frequently asked questions. 


If you can't find your answer here please email us on straightedgephil@hotmail.com

DELIVERY


We aim to dispatch all orders within 48 hours. You will receive a confirmation once your order has been dispatch. 


After dispatch our turn around is:
UK - 2/3 Business Days upon Dispatch
EU - 7/10 Business Days upon Dispatch
International - 14/20 Business Days upon Dispatch


UK wise we post first class
International is airmail but we do not provide tracking.

SHIPPING


This is calculated upon check out and dependent on the country you reside.
We try to keep the costs as low as possible. 


FREE shipping on all orders £60+ when you use the discount code FREESHIP.

DO YOU NEED A PAYPAL ACCOUNT TO PURCHASE FROM YOUR STORE


You do not need a Paypal account to purchase from our store.
If you proceed to the checkout it will direct you to the Paypal page which under 'login' it will give you the option to pay via card.
Though if you have a Paypal account, you may use it.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?


We accept Visa, MasterCard, American Express, or regular account payments via Paypal.

MY SHIPPING ADDRESS IS WRONG CAN I CHANGE IT?


Providing your order hasn’t shipped drop us an email informing us. 


Please make sure that your address is right before you purchase. 

It is fully the customers responsibility to make sure the shipping address is correct.

RETURNS POLICY


We would prefer that you didn’t return stuff that is our policy. That would be ace...


In all seriousness providing the item has not been worn and washed, shoot us an email and we will try and sort it out for you.